Chief Intake Officer

CHIEF INTAKE OFFICER (Winnipeg, Manitoba)

Are you looking to work with a respected financial education institution? Do you have strong communication skills and enjoy helping people? If so, we want to hear from you! The successful candidate in this role will possess excellent people skills and have a passion for providing a high-quality student experiences.

* Input client information into the contact management system making sure they are accurate, complete, and verified, then follow through on all aspects of the student journey from enrolment to graduation
* Assist students with course extension requirements, updates or payment requests, study time expiries, payment issues, receipts, and transcripts
* Assist in preparing student needs assessments and program recommendations
* Assist with student communications and follow-ups as required
* Other duties as required

* Post-secondary education or equivalent
* Previous office administration experience 
* Excellent written and oral communication skills
* Ability to complete work with a high degree of accuracy
* Strong computer skills, experience working with all Microsoft Office programs and CRM systems
* Knowledge and experience within the tax, legal, accounting, bookkeeping, and financial services industry is an asset

Send a resume (quoting job number 18285) to Bevin Lylyk, Senior Recruitment Consultant at

Does your current job harness your full potential? As a leading recruitment firm in Manitoba, with 25 industry specialized recruiters, Pinnacle can help. Think of Pinnacle as a personal shopper for your career: First, we get to know you – your skills, experience, career goals, and desired work culture. Next, we pick the best career opportunities from an exclusive list, many of which you will never see advertised. Finally, once you (and our clients) have found a perfect fit, Pinnacle helps you with the details to ensure a smooth transition. Best of all, we offer this service at no cost to you. When you’re prepared to take the next step in your career, Pinnacle will be ready.

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