CUSTOMER RELATIONSHIP AGENT (Winnipeg, Manitoba)
Work should be fun and enjoyable. When you come onto our team as a Customer Relationship Agent, you will be fully trained and ready for action to tackle any inbound calls coming your way. Our benefits packages are aggressive and include tuition reimbursement, and shift premiums for hours worked after 6pm. It’s an awesome opportunity for an enthusiastic individual, where you can work comfortably in a friendly and outgoing environment.
WHAT YOU WILL DO:
* Professionally and courteously handle inbound customer service following company policies
* Provide customer service support and assist customers with account specific information such as billing inquiries, processing of payments, and trouble-shooting technical issues
* Initiate and/or implement corrective action as needed in order to ensure that an excellent standard of service is maintained.
* Verify customer information and enter into the computer system
* Maintain strong knowledge of new and existing accounts
* Previous customer service skills
* Excellent communication and interpersonal skills
* Enthusiastic approach to customer service
* Familiarity with computers and ability to navigate multiple screens
Please send a resume to ASHLIE STRUM at firstname.lastname@example.org.
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Job type: Full-time
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