Customer Support Representative

Posted: March 31, 2021
Region: Winnipeg, MB
Company: Pinnacle
Job Location: , Winnipeg, MB
Job Type: # CUSTOMER SERVICE SUPPORT REPRESENTATIVE (Winnipeg, Manitoba) We’re looking for techy individuals! If you’re a whiz at multi-tasking and enjoy thinking outside-of-the-box, then this role is for you! As the Customer Service Support Representative, you will be providing tech support to customers by answering calls and other inquiries, providing solutions to a variety of customer questions. WHAT YOU WILL DO:
* Answer calls and provide excellent customer service and technical support to troubleshoot basic issues
* Accurately document customer interaction and escalate issues to higher levels if necessary
* Other duties as necessary MUST HAVES: 
* Excellent English communication skills (verbal and written)
* Friendly and professional telephone manner
* Strong attention to detail and ability to multi-task
* Ability to use a computer and computer applications WHAT YOU’LL GET:
* French bilingual premiums!
* Shift premiums and bonuses!
* Advancement opportunities!
* A supportive, professional and fun team environment! APPLY NOW!
If you’re interested in this position, please email a resume to ASHLIE STRUM at ABOUT PINNACLE:
Does your current job harness your full potential? As a leading recruitment firm in Manitoba, with 25 industry specialized recruiters, Pinnacle can help. Think of Pinnacle as a personal shopper for your career: First, we get to know you – your skills, experience, career goals, and desired work culture. Next, we pick the best career opportunities from an exclusive list, many of which you will never see advertised. Finally, once you (and our clients) have found a perfect fit, Pinnacle helps you with all of the details to ensure a smooth transition. Best of all, we offer this service at no cost to you. When you’re prepared to take the next step in your career, Pinnacle will be ready. Apply To: Bevin Lylyk
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