Dispatch Clerk

DISPATCH CLERKS (Winnipeg, Manitoba)

Are you a problem-solver who pays high attention to detail and enjoy providing back-end support? In this role, you will assist the field technicians on their work assignments via phone communication and/or email. You will multi-task across systems and applications and assist the field technicians resolve a variety of tech tasks. If you’re a self-learner and have the ability to effectively prioritize tasks, then we’d love to hear from you!

WHAT YOU WILL DO:
* Liaise and communicate with field technicians while updating customer information in system
* Maintain accurate system records and support documentation regarding all customer accounts (hardware upgrades, equipment settings, etc.)
* Respond to requests from field technicians and follow through on requested actions 
* Work together with other departments and technical staff as needed 
* Other related duties as necessary

MUST HAVES:
* Exceptional verbal and written English communication skills
* Excellent computer and technical skills
* Previous customer service experience (retail or call centre)
* Strong organizational skills and high attention to detail
* Must have a flexible schedule to work a variety of shifts

WHY WORK WITH THIS COMPANY?
* Opportunities for development and advancement!
* Comprehensive benefits plans and employee discounts!

APPLY NOW:
Please send a resume to Bevin Lylyk at bevin@pinnacle.jobs

ABOUT PINNACLE:
Does your current job harness your full potential? As a leading recruitment firm in Manitoba, with 25 industry specialized recruiters, Pinnacle can help. Think of Pinnacle as a personal shopper for your career: First, we get to know you – your skills, experience, career goals, and desired work culture. Next, we pick the best career opportunities from an exclusive list, many of which you will never see advertised. Finally, once you (and our clients) have found a perfect fit, Pinnacle helps you with all of the details to ensure a smooth transition. Best of all, we offer this service at no cost to you. When you’re prepared to take the next step in your career, Pinnacle will be ready.

Location:

Winnipeg, MB

Job type: Full-time

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