FRENCH BILINGUAL CUSTOMER CARE REPRESENTATIVE (Winnipeg, Manitoba)
Do you have a passion for helping people and a flair for French? As a French Bilingual Customer Care Representative, you will provide customer support for some of the world’s most exciting brands covering a range of industries from unique accommodations around the world to on-demand ride-sharing, and food and beverage to beauty and cosmetics. If you are a people person and love going above and beyond to “wow” your customers and you want to be part of a team working in a cool, dynamic workspace within an open and innovative environment – we want to hear from you!
WHAT YOU’LL DO:
* Deliver excellent customer experience in French and English
* Resolve customer inquiries by phone, email, and live chat
* Identify customers’ needs and clarify information
* Document customer interactions and provide accurate notes in system indicating what action was taken or needs to be made
* Other duties as required
YOU MUST HAVE:
* High school diploma or equivalent
* 1-2 years’ experience in a customer service role
* Exceptional French and English communication and listening skills
* Ability to use the Internet, MS Word, Excel and a variety of other applications
* Ability to thrive in a fast-paced, dynamic environment
* Fun, positive attitude, and a great team player
Please send a resume to Bevin Lylyk at firstname.lastname@example.org.
Does your current job harness your full potential? As a leading recruitment firm in Manitoba, with 25 industry specialized recruiters, Pinnacle can help. Think of Pinnacle as a personal shopper for your career: First, we get to know you – your skills, experience, career goals, and desired work culture. Next, we pick the best career opportunities from an exclusive list, many of which you will never see advertised. Finally, once you (and our clients) have found a perfect fit, Pinnacle helps you with all of the details to ensure a smooth transition. Best of all, we offer this service at no cost to you. When you’re prepared to take the next step in your career, Pinnacle will be ready.
Job type: Full-time
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