Human Rights Officer – Intake/Early Resolution

Human Rights Officer – Intake/Early Resolution

HO1 Human Rights Officer 1


1 regular full-time in Winnipeg, MB, 1 regular part-time (.5) in Brandon, MB

Manitoba Justice

Manitoba Human Rights Commission, Crown Law

Brandon MB, Winnipeg MB

Advertisement Number: 38059

Salary(s):   HO1 $52,333.00 – $62,943.00 per year

Closing Date:   September 24, 2021

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

This is a preference competition. All applicants are encouraged to apply, however first consideration for this competition will be given to Indigenous people, visible minorities and persons with disabilities. Applicants are requested to self-declare at the time of application.

An eligibility list may be created for similar positions and will remain in effect for 12 months.

Please indicate which position/location you are interested in if not both.

To be considered for this competition you must submit an Application Screening Form.  Complete the Application Screening Form at the link below.  

If you are having difficulty opening the link, you may have to use a different browser. You may also contact Human Resource Services under “Apply to” to request a copy of the Application Screening Form.  The selection board will rely only on information provided in this Application Screening Form to determine whether a candidate will be invited for further assessment. 

CLICK HERE to access the application screening form.

The Manitoba Human Rights Commission is an independent agency of the Government, responsible for administering The Human Rights Code. The Commission takes complaints of discrimination, investigates them and determines if there is sufficient evidence that The Code has been contravened to warrant a public adjudication of complaint.  The Commission also offers mediation services as part of the complaint process and conducts human rights education programs across the province. 

Conditions of Employment:

  • Must be legally entitled to work in Canada
  • Satisfactory Criminal Record Check
  • Valid Class 5F driver’s licence with access to a vehicle for business purpose (Brandon only)


  • Related post-secondary education (e.g. social sciences, law, human rights, etc.) or a combination of education and experience may be considered
  • Experience responding to inquiries from the public via phone, email, letter and/or in person
  • Ability to interview and gather relevant information related to complaints
  • Ability to interpret or apply legislation
  • Ability to interpret complex situations and provide appropriate recommendations and/or referrals within specific policies and/or legislation
  • Ability to organize, prioritize work assignments and work under pressure to meet workload demands and deadlines
  • Effective interpersonal skills
  • Ability to work in a team environment
  • Excellent verbal communication skills
  • Excellent written communication skills
  • Experience with Microsoft Office, including Word and Outlook or equivalent programs


  • Experience dealing with diverse members of the public, including vulnerable persons
  • Knowledge of The Human Rights Code and related legislation
  • Experience working with a case management database
  • Knowledge in conflict resolution/mediation

The Human Rights Officer- Intake/Early Resolution delivers front line service to members of the public. They provide information to the public about The Human Rights Code and human rights principles by analysing often complex situations to identify possible violations of The Human Rights Code. They are the first point of contact in the complaint process which involves interviewing and gathering information necessary to file a complaint. They also engage in early resolution discussions, to help parties resolve human rights issues without needing to file a formal complaint. 

Apply to:

Advertisement # 38059

Service Centre 1

Human Resource Services

1130-405 Broadway

Winnipeg, MB , R3C 3L6

Phone:  204-945-3204

Fax: 204-948-7373

Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process. When applying to this position, please indicate the advertisement number and position title in the subject line and/or body of your email. Your cover letter, resumé and/or application must clearly indicate how you meet the qualifications.

Please be advised that job competitions may be grieved and appealed. Should a selection grievance be filed, information from the competition file will be provided to the grievor’s representative or the grievor, if unrepresented. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.

We thank all who apply and advise that only those selected for further consideration will be contacted.


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