Investigator (Protection for Persons in Care Office)

Investigator (Protection for Persons in Care Office)

SP4 Social Worker


Department of Health and Seniors Care

Licensing and Compliance, Protection for Persons in Care Office.

Winnipeg MB

Advertisement Number: 38350

Salary(s):   SP4 $56,040.00 – $77,714.00 per year

Closing Date:   November 30, 2021

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

Employment Equity is a factor in selection for this competition. Consideration will be given to Indigenous people, visible minorities and persons with disabilities.

An eligibility list may be established to appoint suitable candidate(s) to future regular, term or acting status positions. Where established, an eligibility list will remain in effect until exhausted. 

A detailed position description is available upon request. 

The Protection for Persons In Care Act (the Act) is a law to help protect adults from abuse and neglect while receiving care in personal care homes, hospitals or any other designated health facility. The Protection for Persons in Care Office (PPCO) of Manitoba Health and Seniors Care receives, inquires and, where appropriate, investigates reports of suspected patient abuse and neglect in health care facilities across the province.

This position is responsible for the coordination of inquiries and investigations in complex and sensitive situations reported to the Office on behalf of the Minister as mandated in the Act. The position provides many unique opportunities for learning, growth and development in the field of investigation, collaborating with multi-disciplinary teams, abuse and neglect prevention and ongoing policy analysis and review. 

Conditions of Employment:

  • Must be legally entitled to work in Canada
  • Must provide and maintain a current and satisfactory Crimnal Record Check with Vulnerable Sector Search
  • Must provide and maintain a current Adult Abuse Registry Check



  • Completion of post-secondary education in healthcare or social sciences. Other acceptable combinations of education and experience may be considered
  • Experience conducting complex investigations, preferably related to neglect, abuse or violence-related cases 
  • Ability to extract, analyze, and evaluate information 
  • Experience managing complex cases with multiple issues involved 
  • Strong time management skills to effective manage competing priorities with tight timeframes 
  • Strong written communication skills, particularly as it relates to case notes and investigation reports
  • Strong verbal communication skills 
  • Ability to foster partnerships and collaboration with internal and external clients and agencies 
  • Ability to maintain objectivity and impartiality throughout the investigation process 
  • Strong conflict/dispute resolution skills


  • Experience facilitating meetings and making formal presentations
  • Experience using databases
  • Knowledge of relevant legislation, such as The Protection for Persons in Care Act, The Personal Health Information Act and The Freedom of Information and Protection of Privacy Act, and The Adult Abuse Registry Act. 

Reporting to the Director of the Protection for Persons in Care Office, Investigators conduct fair, thorough, unbiased, and timely investigations into complex allegations of patient abuse and neglect.  This includes initial assessment of alleged abuse and neglect reports, completion of inquiry process, planning and coordinating investigation, analysis of findings, preparation of reports and follow-up and monitoring of directions resulting from investigation.  The position also collaborates with multi-disciplinary teams and provides expert case consultation services and ongoing policy analysis and review to improve services to patients and ensure protection from abuse and neglect.  All investigations are conducting according to the principles of procedural fairness.  Each investigation is unique and presents its own challenges. 

Apply to:

Advertisement # 38350

Service Centre 2

Human Resource Services

360-1395 Ellice Avenue

Winnipeg, MB , R3G 3P2

Phone:  204-945-7182

Fax: 204-948-2841


Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process. When applying to this position, please indicate the advertisement number and position title in the subject line and/or body of your email. Your cover letter, resumé and/or application must clearly indicate how you meet the qualifications.

Please be advised that job competitions may be grieved and appealed by internal applicants. Should a selection grievance be filed, information from the competition file will be provided to the grievor’s representative or the grievor, if unrepresented. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.

We thank all who apply and advise that only those selected for further consideration will be contacted.


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