Mobile Assist and Connect Team Member (MAC247) (Term)

The Downtown Community Safety Partnership is looking for
a dedicated and community-focused individual to join our team.

The Mobile Assist and Connect Team Member (MAC247) will be an integral role for the Downtown Community Safety Partnership (DCSP), primarily focused on providing presence and outreach services to the downtown community. This role provides a welcoming and friendly presence to everyone downtown while also performing comprehensive outreach, advanced medical aid as required, social needs assessments and improving the overall health, safety and wellbeing of the Winnipeg downtown community. Outreach includes real time, street level point of contact, connecting of at-risk individuals to agencies and resources as assessed or within the DCSP team. MAC247 members provide non-emergency, practical support focused on the individual to proactively prevent heath or social crisis. This position will work inclusively within a startup team environment and provide experience for career advancement in the social, medical and public service fields.

The successful candidate will act in accordance with the Core Guiding and Service Principles of the Downtown Community Safety Partnership and will be a passionate and driven individual, valuing diversity.

• Provide a welcoming and friendly service to all those visiting, working, playing, learning and living in downtown Winnipeg
• Proactively interact and engage with all individuals in the downtown area
• Provide immediate response to distress or crisis situations in a calm manner
• Provide first aid as required
• Assess the need for emergency services
• Provide information and referrals to appropriate agencies
• Perform outreach duties covering the downtown area, assessing for potential participants in need of services via foot and mobile patrol
• Complete participant intakes in both community and drop in settings
• Assist in conducting voluntary transports to individuals to appointments/shelters
• Foster and maintain excellent relationships with other professionals in order to coordinate a range of services for participant needs and create an efficient process
• Maintain files, case notes, and daily statistics
• Incorporate a supportive and positive teamwork mindset in execution of work
• Other duties as assigned

• Post-secondary education in a related field, or an equivalent combination of education and experience (professional and/or volunteer) working with vulnerable populations in a community or outreach-oriented capacity is considered an asset
• Previous training in advanced first aid and/or advanced medical training is an asset
• Demonstrated experience with independent decision-making and complex problem solving
• Strong communication and interpersonal skills
• Excellent organizational, teamwork, and networking skills
• Experience with support for the client-centered approach is an asset
• Knowledge of social services organizations and community support resources is an asset
• Valid First Aid Level C CPR, Mental Health First Aid (MHFA), Non-Violent Crisis Intervention (NVCI) and Applied suicide Intervention Skills Training (ASIST) is an asset
• Physical ability to be on foot and carry out the duties of the position which includes standing for long periods of time and walking several kilometers daily in all weather conditions
• Valid class 5 Manitoba Driver’s License
• This role is subject to a Criminal Record Check, including Vulnerable Sector Search, and an Adult and Child Abuse Registry Check, to be produced prior to commencing employment
• Available to work shift work; days, evenings, overnights, weekends and statutory holidays
• The wage range is $22-$26 per hour, dependent upon education and/or experience

To apply for this position, please email your resume and cover letter to by Monday, March 1, 2021. Please include MAC247 in the subject line.

We thank all that apply, however, only candidates selected for an interview will be contacted.

No phone calls please.

The Downtown Community Safety Partnership is committed to Employment Equity. Applicants should identify if they require accommodation during the competition process on a confidential basis.

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