Senior Information Services Officer

Senior Information Services Officer

CI3 Senior Information Services Officer


Department of Finance

Tax Information, Compliance and Enforcement

Winnipeg MB

Advertisement Number: 39794

Salary(s):   CI3 $55,283.00 – $66,385.00 per year

Closing Date:   September 2, 2022

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

This is a preference competition. All applicants are encouraged to apply, however first consideration for this competition will be given to Indigenous people and persons with disabilities. Applicants are requested to self-declare at the time of application.

An eligibility list may be created for similar positions and will remain in effect for 6 months.

Candidates who do not meet all essential criteria may be considered on an underfill basis at a commensurate rate of pay.

This competition may be used to appoint candidates to similar positions within the Government of Manitoba, including regular and term part-time and full-time positions.

The Department of Finance is looking for a Senior Information Services Officer to join their Tax Information branch.   

Conditions of Employment:

  • Must be legally entitled to work in Canada
  • Must provide a current and satisfactory Criminal Record Check. 
  • Valid Class 5 Driver’s license and be willing to travel.


  • Experience interpreting and advising on tax acts and tax policies.
  • Demonstrated leadership and supervisory skills to empower, train, advise, and oversee the work of others.  
  • Excellent verbal communication skills to communicate in person, phone, and teleconference with internal and external personnel.
  • Strong written communication skills to communicate effectively with internal and external stakeholders personnel.
  • Interpersonal skills to interact in a courteous and professional manner with internal and external stakeholders and clients.  
  • Ability to work as an effective team member to move forward the objectives and work of the department.
  • Analytical and problem solving skills to conduct research and evaluate complex issues and independently provide sound advice and recommendations.
  • Effective time management skills to manage multiple tasks with competing priorities. 
  • Attention to detail and accuracy to review and proofread various written materials.
  • Demonstrated proficiency with Microsoft Office (Excel, Word, Outlook).


  • Knowledge and understanding of general accounting principles, legal and business practices, along with an understanding of certain government specific practices.
  • Knowledge and understanding of general accounting principles, legal and business practices, along with an understanding of certain government specific practices.

The Senior Information Services officer will participate in the recruitment process of Tax Information Officers and Tax Compliance Officers.  The main responsibilities of this role are; 
• Training, advising and supervising staff.
• Providing complex technical information and interpretation to taxpayers by phone, letter or field visits as well as presenting tax workshops to the public.
• Updating, maintaining, and archiving taxation bulletins, notices, acts and regulations.
• Update and maintain the taxation division’s public website.
• Acting as the branch French language services coordinator.
• Working closely with other Senior Information Officers.

Apply to:

Advertisement # 39794

Service Centre 3

Human Resource Services

600-155 Carlton Street

Winnipeg, MB , R3C 3H8

Phone:  204-945-8819

Fax: 204-948-3382


Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process. When applying to this position, please indicate the advertisement number and position title in the subject line and/or body of your email. Your cover letter, resumé and/or application must clearly indicate how you meet the qualifications.

We thank all who apply and advise that only those selected for further consideration will be contacted.


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